SPCAA Project CHAMPS Lubbock is a Ryan White Part B HIV medical and social support services provider. This is a full-time hourly position reporting to the Project CHAMPS Program Director and Lead Medical Case Manager. Regular work hours are 8:00 am to 5:00 pm; however extended hours, some weekend work, and travel will be required. Must be able to adapt to flexible work schedules as established by management. The Medical Case Manager provides coordination of HIV medical care for eligible clients for various treatments and referrals including labs, screenings, medical specialist appointments, mental health, oral health care, and substance abuse treatment. The Medical Case Manager provides treatment adherence services to HIV+ clients that includes the provision of counseling to ensure readiness for, and adherence to, complex HIV/AIDS treatments. The Medical Case Manager acts as part of a multidisciplinary medical care team, with a specific role of assisting clients in following their medical treatment plan and assisting in the coordination and follow-up of the client's medical care between multiple providers when necessary. Works in conjunction with Project CHAMPS Medical Case Managers and other Program Staff and contracted physicians to provide daily coordination of all services and assists clients in accessing other needed health and social services, primary healthcare, and specialized medical services for Project CHAMPS Lubbock clients. Minimum educational requirements are a Bachelors Degree in Social Work, Sociology, Public Health, Public Administration, Human Services, or other related field. Experience and knowledge in HIV/AIDS disease process and treatment and the Ryan White HIV Program is preferred. Minimum of 2 years relevant case management experience is required. Excellent interpersonal, communication, and organizational skills required. Ability to communicate effectively with all levels of employees and management, both orally and in writing using correct business English, including spelling, grammar, and punctuation. Ability to effectively present information and respond to questions in English. Ability to also effectively present information and respond to questions in Spanish is preferred.