Texas Tech University Senior Specialist in Lubbock, Texas
Requisition ID 10851BR
Work Location Lubbock
Org Level 1 Texas Tech University
Campus Texas Tech University
Department Student Financial Aid
Position Description Performs specialized, complex work to assist in the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines with performance based on overall results obtained.
Assist parents and students with financial aid and scholarship concerns with attending TTU.
Exceptional customer service skills.
Exceptional communication skills.
Basic knowledge of computers.
Knowledge of Banner Financial Aid Management System.
Deliver presentations for groups on the financial aid process.
Attend local and University events as a representative of TTU Student Financial Aid.
Assist in front counter duty in advising student and providing guidance services.
Perform additional required duties as assigned during peak times.
Required Qualifications High school plus five years experience. Additional education may substitute for experience on a year for year basis.
Call center experience preferred but not required.
Financial Aid experience preferred but not required.
EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Does this position work in a research laboratory? No
Required Attachments Cover Letter
Resume / CV
Job Type Full Time
Pay Basis Hourly
Minimum Hire Rate 12.42
Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Travel Required None
Schedule Details Peak season requirements - August and January
Grant Funded? No
Job Group Clerical/Secretarial
Air Force Speciality Code 3A1X1
Army Military Occupational Speciality Code 42L, 42E
Marine Military Occupational Speciality Code 0111, 0101
Navy Enlisted Classification Code 1802, 641X
Removal Date 10/05/2017