Express Oil Change Sales Advisor in Lubbock, Texas

Job Descriptions:

  • Meet, greet, and evaluate customers’ needs.

  • Create work order/invoice based on needs, and then dispatch work order to shop based on time limits.

  • Visit vehicle in shop to view and evaluate with technician.

  • Create an estimate for immediate needs and any other recommendations based on evaluation.

  • Create the estimate using all of our available:

  • Vendors to ensure best price/quality for customer.

  • Sources for preventive maintenance guidelines.

  • Properly convey the above information to customer via in person, phone call, fax, e-mail, or text.

  • Order all appropriate parts, tires, and supplies

  • Re-dispatch work order for repair with time frame set for completion.

  • Follow up on work order during work period.

  • Finalize the work order upon completion.

  • Contact customer upon finalizing work order.

  • Discuss completed work with customer in detail including warranty and any future recommendations.

  • Finalize invoice depending on payment method.

Required Experience:

  • Must have basic automotive knowledge and passenger vehicle brand awareness.

  • Must possess good interpersonal and communication skills.

  • Must be able to lift at least 50 pounds from the floor to waist level.

  • Must be able to drive vehicles with either standard or automatic transmission.

  • Must have valid State Driver’s License.

We are proud to be an EEO employer M/F/D/V.

Keyword: Sales

From: Express Oil Change