Texas Tech University Medical Billing Associate in Lubbock, Texas

Medical Billing Associate

Requisition ID 10792BR

Work Location Lubbock

Org Level 1 Texas Tech Univ Health Sciences Ctr

Campus HSC - Lubbock

Department MPIP Admin Lbk

Position Description Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments.

Major/Essential Functions * Coordinates eligibility requirements with local hospitals to implement indigent programs governed by them. * Establishes payment plans in accordance with guidelines to help patients manage payment of bills. * Processes insurance claim forms and follows-up with third party payer sources. Re-bills insurance companies or other third parties to secure payment. * Follows-up with insurance companies on claims when payment is not received within designated timeframes. * Contacts patients/Clinic Staff to obtain or correct information on claims in order to resolve payment issues. * Answers patient billing questions verbally or in writing. * Receives and processes insurance and patient payments. * Audits credit balances and refunds payer when overpayment occur. * Contacts patients regarding outstanding balances and follows up on previous payment commitments made by patients. * Refers delinquent accounts to collection. * Maintains accurate, up-to-date file on patient. * Composes appropriate correspondence to patients, agencies and departments. * Attends seminars/training sessions to keep current on new programs available for assistance to patients. * Performs related duties as required.

Required Qualifications + Education: + * A minimum of a high school diploma or equivalent.+ Experience: + * A minimum of three (3) years of general office experience with one (1) year of experience related to the assigned area.


  • At least 90 days of service at TTUHSC as a Medical Billing Associate Trainee and a current performance appraisal with a rating of meeting or exceeding expectations.

EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Does this position work in a research laboratory? No

Required Attachments Resume / CV

Job Type Full Time

Pay Basis Hourly

Minimum Hire Rate 12.42

Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Travel Required None

Shift Day

Schedule Details M-F 8-5

Grant Funded? No

Job Group Clerical/Secretarial

Removal Date 06/13/2018