Texas Tech University IT Support Specialist IV in Lubbock, Texas

IT Support Specialist IV

Requisition ID 10909BR

Work Location Lubbock

Org Level 1 Texas Tech University

Campus Texas Tech University

Department Recreational Sports

Position Description The IT Support Specialist IV’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, systems support, and websites, etc. This position may also manage area or unit IT software projects in support of business operations.

Major/Essential Functions

  • Maintain a secured network in accordance with TTU IT security pouch including patching or replacing as necessary

  • Perform Fusion Software system administrator functions.

  • Serve as support to staff on hardware, software and peripheral devices. Troubleshoots hardware, software, and system problems and concerns within areas in Recreational Sports. Continuous research on advanced technology for the department.

  • Maintain the department payroll system and other 3rd party applications as required.

  • Maintain databases both local and TOSM hosted, including updating backup and querying as required. Leadership must adhere to all institutional policies for Recreational Sports Department.

  • Interact with all user levels of proficiency in order to assist in performing their responsibilities.

  • Diagnose and repair/replace PC's, printers, and ancillary devices. Provide technical guidance regarding capital replacement, and other technology purchases.

  • Assist with assessment initiatives within the Department, including development of tools and interpretation of data and results.

Required Qualifications Bachelor’s degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Preferred Qualifications

  • Qualifications in addition to the required qualifications.

  • Knowledge and understanding of Higher Education.

EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Does this position work in a research laboratory? No

Required Attachments Cover Letter

Professional/Personal References

Resume / CV

Job Type Full Time

Pay Basis Hourly

Minimum Hire Rate 19.7

Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Travel Required Up to 25%

Shift Day

Schedule Details 8-5, M-F

Grant Funded? No

Job Group Computer/IT/Communications

Air Force Speciality Code 33S4

Army Military Occupational Speciality Code 255A, 255S, 25B

Marine Military Occupational Speciality Code 0681, 8055

Navy Enlisted Classification Code All IT NEC's

Removal Date 10/03/2017