Troon Golf Events/Experience Coordinator (FT/PT) in Lubbock, Texas
4ORE! Golf is looking to hire a spirited and professional full-time and/or part-time Events/ Experience Coordinator. The Events/Experience Coordinator will be tasked with ensuring every guest feels like a VIP! The Events/Experience Coordinators will be responsible for handling all event inquires, event scheduling, and providing a world class experience for all guests. Key Responsibilities for the Events/Experience Coordinator:
Provides world-class service exceeding the 4ORE! Golf culture and values.
Ensures all guests are treated as VIP! with each encounter.
Answers phones in a timely manner and with a positive demeanor outlined by the 4ORE! telephone guide.
Responds to emails in a professional manner.
Accommodates all walk-up guests with a spirited attitude and world-class service.
Handles all inquiries regarding event bookings from start to finish.
Accountable for premium quality and accuracy of event materials; gather and distribute all event materials as necessary.
Ensures that all events are a positive experience and meet our company values.
Follows-up with guest regarding their experience and complete post-event reports.
Manages the event schedule to avoid scheduling disparity.
Ensures that the event materials are prepared to the client’s specifications and free of mistakes.
Presents event materials to the Sales Manager and Events Manager for approval.
Maintains constant and clear communication with Sales Manager and Event Manager.
Works closely with entire Sales and Marketing Team and takes on responsibilities as deemed necessary.
Actively pursues event sales of all markets to grow events hosted at 4ORE!.
Performs routine audits of procedures and team strategy to ensure the department is performing as efficiently as possible.
Will perform other administrative tasks and miscellaneous duties as required. Minimum Qualifications of the Events/Experience Coordinator:
At least six months of experience in a related field. Other Qualifications:
Must bring an enthusiastic, positive, and passionate attitude to 4ORE! every day.
Well-versed in Microsoft Office programs.
Understands the importance of a detail-oriented position.
Ability and willingness to sell events in a professional, FUN manner.
Capability to perform multiple tasks while staying organized. Troon is an Equal Opportunity Employer and we E-Verify.