Troon Golf Events/Experience Coordinator (FT/PT) in Lubbock, Texas

4ORE! Golf is looking to hire a spirited and professional full-time and/or part-time Events/ Experience Coordinator. The Events/Experience Coordinator will be tasked with ensuring every guest feels like a VIP! The Events/Experience Coordinators will be responsible for handling all event inquires, event scheduling, and providing a world class experience for all guests. Key Responsibilities for the Events/Experience Coordinator:

  • Provides world-class service exceeding the 4ORE! Golf culture and values.

  • Ensures all guests are treated as VIP! with each encounter.

  • Answers phones in a timely manner and with a positive demeanor outlined by the 4ORE! telephone guide.

  • Responds to emails in a professional manner.

  • Accommodates all walk-up guests with a spirited attitude and world-class service.

  • Handles all inquiries regarding event bookings from start to finish.

  • Accountable for premium quality and accuracy of event materials; gather and distribute all event materials as necessary.

  • Ensures that all events are a positive experience and meet our company values.

  • Follows-up with guest regarding their experience and complete post-event reports.

  • Manages the event schedule to avoid scheduling disparity.

  • Ensures that the event materials are prepared to the client’s specifications and free of mistakes.

  • Presents event materials to the Sales Manager and Events Manager for approval.

  • Maintains constant and clear communication with Sales Manager and Event Manager.

  • Works closely with entire Sales and Marketing Team and takes on responsibilities as deemed necessary.

  • Actively pursues event sales of all markets to grow events hosted at 4ORE!.

  • Performs routine audits of procedures and team strategy to ensure the department is performing as efficiently as possible.

  • Will perform other administrative tasks and miscellaneous duties as required. Minimum Qualifications of the Events/Experience Coordinator:

  • At least six months of experience in a related field. Other Qualifications:

  • Must bring an enthusiastic, positive, and passionate attitude to 4ORE! every day.

  • Well-versed in Microsoft Office programs.

  • Understands the importance of a detail-oriented position.

  • Ability and willingness to sell events in a professional, FUN manner.

  • Capability to perform multiple tasks while staying organized. Troon is an Equal Opportunity Employer and we E-Verify.