Texas Tech University Enterprise Network Support Technician II in Lubbock, Texas

Enterprise Network Support Technician II

Requisition ID 11388BR

Work Location Lubbock

Org Level 1 Texas Tech University

Campus Texas Tech University

Department Telecommunications

Position Description The Enterprise Network Support Technician II's scope of responsibility includes providing technical installation and primary support for data, voice, video, or other specialized networks at the enterprise level. Discretion and sound judgment is expected.

Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

Major/Essential Functions The Enterprise Network Support Technician’s scope of responsibility includes technical installation and support for data, voice, video, or other specialized networks at the enterprise level.

With limited supervision and/or assistance from team members, performs one or more of the following duties:

  • Designs, installs, maintains, and diagnoses the various components of network cable plants and related infrastructure.

  • Provides technical support.

  • Administers or configures certain network equipment and devices.

  • Performs other duties according to established procedures and standards.

  • May interface with users, vendors, or other stakeholders.

  • May interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

  • Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.

Required Qualifications HS Graduate/GED and a combination of related higher education, technical training, and/or experience equal to one (1) years.

EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Does this position work in a research laboratory? No

Required Attachments Resume / CV

Optional Attachments Other Documents Supporting Qualifications

Job Type Full Time

Pay Basis Hourly

Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Travel Required Up to 25%

Shift Day

Schedule Details M-F 8a-5p; On-Call &/or additional hours as needed

Grant Funded? No

Job Group Computer/IT/Communications

Removal Date 02/11/2018