St. Joseph Health Associate Security Officer in Lubbock, Texas
Associate Security Officer
Covenant Health System
Requisition # R266921
Under general supervision, patrols assigned areas of the CHS campus to deter, detect and investigate crime and/or any suspicious activity, which could cause harm to individuals or property. Provides information and assistance to patients, employees and visitors. Writes detailed incident reports, and various other reports as required. Takes and maintains control of disruptive individuals for arrest by Lubbock Police Department, when situations warrant this action. Primary emphasis is placed on the safety of the individual and loss prevention. After completion of classroom and practical instructions, will at all times while on duty carry Department issued handcuffs and non-lethal device.
1.Responsible for patrolling assigned areas, on foot or by vehicle, providing service and protection for the CHS campus community. Detects and identifies any suspicious person(s), accidents, various public service calls and other miscellaneous incidents.
2.Responsible for responding to crimes in progress, crimes that have already occurred, disturbances, suspicious persons, accidents, various public service calls and other miscellaneous incidents.
3.Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written offense/incident reports.
4.Provides general information and assistance to patients, visitors and employees, including safety-related escorts as requested, to various campus locations.
5.Collaborates with various CHS campus department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus community.
6.Assure proper working order of departmental equipment; notify appropriate personnel when repairs and/or maintenance are necessary.
7.Screen and intervene as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury to patients, visitors or employees, and to minimize the disruption of the CHS campus operations.
8.Attend Department provided training for the use and application of handcuffs, and will successfully pass written and practical tests and will carry Department issued handcuffs at all times while on duty.
9.Attend Department provided training for the use and application of the Guardian 8 Pro V2 non-lethal device, and will successfully pass written and practical tests and will carry Department issued Guardian 8 at all times while on duty.
Minimum Position Qualifications:
Education: High School Diploma or Related Education/Experience
Experience: Minimum of 1 year work experience in a customer service related working environment using basic computer skills
License/Certification: Texas (Class C) Driver's License. Must have or be able to obtain Texas Non-Commission Security Officer Registration from the Texas Private Security Board.
Preferred Position Qualifications:
Minimum of 1 year of Security, Law Enforcement or Military Police experience, preferably within a hospital or campus environment.
30 hours or more of higher education course work.
Documented customer service training.
Covenant Health is celebrating nearly 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.
For nearly 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.
As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.
Our ministry includes six hospitals with over 1,100 licensed beds:
Covenant Medical Center - CMC
Covenant Plainview - PLV
Covenant Levelland - LVL
Trustpoint (joint venture: Rehab Hospital of Lubbock)
Covenant Medical Group (CMG)
Covenant Health Partners
Hospice of Lubbock
Covenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.