AT&T Advance Technical Support Representative in Lubbock, Texas
Advance Technical Support: Customer Support Specialist
Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers – one at a time.
What does it take to help our customers with their advanced technical inquiries? A great attitude and the desire to stay up to date on technology and the latest devices. In this role, you’ll come up with innovative solutions to help our customers. Whether you’re answering direct calls, transferred calls or trouble tickets, you’ll work with the latest systems and tools to assist our customers.
What’s in it for you?
Start with the paycheck: Customer Support Specialists start between $12.83 and $15.33 per hour
Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources
Plus a 50% off your AT&T wireless service and discounts on other AT&T products and services
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.
If you’re 18 years or older, let’s talk.
Study Guide for pre-employment screening (click the link below to open the study guide)
Mobility Call Center Assessment (MCCA) at http://att.jobs/media/204112/MCCA-Test-Guide.pdf
Click here to learn more about this job from AT&T employees!
Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company. at http://connect.att.jobs/article/att-call-center-careers
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.